If you have an issue or question drop us an email and we will get back to you within 20-36 hours!
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- Pre Sale Questions
Need Help?
If you have a question or need assistance with an order, please email us at service@sockmere.com. We typically respond within 20–36 hours (Monday – Friday, 9:00 AM – 6:00 PM PST)
Pre Sale Questions
Our socks are crafted from carefully selected cashmere blend materials designed to provide exceptional softness, warmth, breathability, and everyday comfort.
Yes. Cashmere fibers naturally provide excellent insulation while remaining lightweight and breathable. They help keep your feet warm without the bulk commonly associated with traditional winter socks.
Our cashmere blend socks are designed to feel soft and gentle against the skin. Many customers find them more comfortable than traditional wool socks.
Once your items are shipped, you will receive an automatic email notification with your tracking number. If you have not received the notification or the tracking number is invalid, don’t worry. Contact us, and our support team will assist you in tracking your order.
1/ Add an appropriate amount of neutral detergent, such as shampoo or cashmere detergent, to warm water at 30-35°C and soak for 10-15 minutes. Then gently pat and squeeze by hand; avoid vigorous rubbing.
2/Cashmere products should not be machine washed. Do not wring them dry forcefully. Irons should not come into direct contact with cashmere products. After shaping, lay cashmere products flat to air dry.